Privacy Policy

How we process personal ata

We value your privacy. Everyone entrusting us with their personal data should feel secure. Below, you can find our policy based on current data protection legislation, clarifying how we work to protect our customers' privacy and rights.

The purpose of this policy is to inform everyone how we process personal data, what we use it for, who can access it and under what conditions, and how our customers can exercise their rights.

We are responsible for personal data

On behalf of the tennis associations Salk, Stockholm Tennis Association, and KLTK, Stockholm Open Media & Marketing AB (org. no. 559361-7623), Royal Tennis Hall, Lidingövägen 75, 115 41 Stockholm, is responsible for the personal data processed.

Why do we process personal data?

We process personal data to provide our products and services, i.e., only to enter into or fulfill a contract with our customers.

What data do de collect and why?

We aim to process as little personal data as possible. This means we do not collect more personal data than necessary to enter into or fulfill our agreements. To enter into and fulfill agreements with our customers, we need information about first name, last name, email address, postal address, and other contact details. We do not access personal data in any way other than through the customer providing us with the data.

Those who do not give us consent will also not receive marketing from us using the personal data we have obtained.

How do we protect personal data?

Our customers' security is important to us. Therefore, we have implemented technical, organizational, and administrative measures to protect personal data from unauthorized access and other unlawful processing. We regularly review our policy to ensure our customers' data is as secure as possible.

Who has access to customers' data?

No data is shared with other organizations unless required by law or necessary to perform statutory or contractual obligations towards our customers.

We may disclose personal data to partners or suppliers, but only if necessary to fulfill our obligations to our customers. We never disclose more information than necessary.

If required by law, we may need to disclose information to authorities and other organizations. We may also need to disclose information if necessary to exercise, establish, or defend our legal claims.

We never disclose personal data to others for marketing purposes.

Legal basis for processing personal data

We only process personal data necessary for us to provide our services or deliver our products, i.e., when entering into or fulfilling a contract with our customers. If we process additional data about our customers, we will obtain consent or ensure that the processing is permitted based on legal grounds.

How long do we process personal data?

We retain data about our customers for the duration of the contract and for a reasonable period thereafter. This means we generally do not keep personal data for longer than 12 months after the contract has ended. Under special circumstances, we may retain data for longer than this. This applies, among other things, when required by law or when the data may be needed to establish, exercise, and defend legal claims.

Customers' rights

When we process personal data, the customer has several rights. Anyone can contact us at any time regarding these data, and those who wish to exercise a right described below can reach us at [email protected]

We reserve the right to take protective and security measures to ensure that the customer contacting us is who they claim to be. Customers who cannot credibly prove their identity may risk not having their request fulfilled.

Access to personal data

Our customers have the right to know what personal data about them we process. Customers wishing to know this are offered a compiled register extract from us.

Deletion or correction

If we have processed a customer's personal data incorrectly or no longer need the data, the customer can have them deleted. If the data are incomplete, the customer has the right to have them completed. It is not certain that we can perform our services for everyone who wishes to have their personal data deleted.

Right to data portability

Under certain circumstances, our customers have the right to receive the data we process about them in a written, machine-readable, and structured format. This right applies to the personal data that the customer has provided to us and that we process with the support of consent or when the personal data are necessary to enter into or fulfill a contract.

Restrictions

Under certain conditions, the customer has the right to request that we restrict our processing of data. This means that we mark the data so that we only process them for certain specific purposes in the future. It is not certain that we can provide our services if we restrict the processing of personal data.

Objections

All our customers have the right to object to the processing of personal data carried out to perform a task of public interest, as part of exercising official authority, or after a balancing of interests. We do not process personal data for any of these purposes or on any of these grounds. Therefore, our customers cannot object to our processing on this basis.

Filing complaints

Our customers have the right to complain to the Data Protection Authority if they believe that we process personal data incorrectly. More information on this can be found at www.integritetsskyddsmyndigheten.se.

Contact

Feel free to contact us at any time by sending an email to [email protected] if you want to know more about how we process your personal data.